Splz Senior Infra Engineer
FilledJob Description
Senior Infra Engineer Jobs in Bengaluru – End-User Computing & Deskside Support
Job overview
This Senior Infra Engineer position covers PC lifecycle management and end-user computing support in Bengaluru. The work is hands-on: you support employees at the front desk, at their desks and across client office locations, keeping laptops, desktops and peripherals running. The listing shows a bachelor’s degree and about two years of experience as the entry bar.
The device estate is roughly 85% Windows 11 and 15% macOS, and the role includes basic administration of Microsoft Intune-managed devices. Good ticket hygiene and a customer-first attitude matter as much as technical skills.
Key responsibilities
- Provide front desk, deskside and onsite field support, including walk-in and service desk requests
- Handle IMAC work: install, move, add and change
- Prepare, provision and deploy devices for new hires
- Deliver break-fix support and troubleshooting
- Coordinate hardware replacement and warranty cases
- Recover devices and collect assets during offboarding
- Update the CMDB and asset inventory accurately
- Follow SACM processes and asset governance
- Support Incident, Change and Problem Management
- Perform basic administration of Microsoft Intune-managed devices
Skills, work model and requirements
What the employer wants
- Strong communication skills and a customer-experience focus
- Comfort with both system-based and field work
- Flexibility to work in shifts
- Familiarity with Windows 11, macOS and Intune basics
Work model
Work from the office five days a week, Monday to Friday, with nine-hour days that include a one-hour break. Physical onsite support across client office locations is part of the job.
End-user computing jobs in Bengaluru
Bengaluru has one of India’s biggest concentrations of corporate offices, which keeps demand high for engineers who can run PC lifecycle processes and desk-side support well. Experience with IMAC, asset records and ITSM practices is easy to carry to service-desk lead, endpoint engineer and infrastructure analyst roles, and Intune knowledge is increasingly requested for modern device management.
How to prepare for the interview
- Be ready to describe how you handle a new-hire laptop from imaging to hand-over
- Prepare an example of a hard break-fix case and how you recorded it in the ticketing tool
- Know the basics of IMAC, warranty coordination and asset reconciliation against the CMDB
- Revise Windows 11 and macOS troubleshooting, and what Intune does for compliance and app deployment
Frequently asked questions
What devices will I support in this Senior Infra Engineer job?
The device mix is roughly 85% Windows 11 and 15% macOS.
Is Intune experience required?
The role includes basic administration of Microsoft Intune-managed devices, so familiarity helps.
Is it a work-from-home position?
No. It is an onsite role, five days a week, Monday to Friday.
How to apply
This listing is marked filled. See other IT and infrastructure roles in Bengaluru through the links below.
