Job Description
Salesforce Business Analyst Lead Jobs in Bengaluru – Sales Cloud & Marketing Cloud
Job at a glance
| Employer | Ashirvad Pipes (Aliaxis) |
|---|---|
| Location | Bengaluru |
| Salary | ₹1,00,000–₹1,50,000 per month |
| Experience | 5–6 years in Salesforce |
| Qualification | B.Tech, BCA, MCA or MBA |
| Platforms | Salesforce Sales Cloud and Marketing Cloud |
Job overview
Ashirvad Pipes is hiring a Lead IT in Bengaluru to lead business analysis across its Salesforce Sales Cloud and Marketing Cloud projects. In practice this is a lead Salesforce business analyst role: you will sit between business stakeholders, project teams and technology partners, turn business needs into clear requirements and make sure solutions deliver results. The listed pay is ₹1,00,000–₹1,50,000 per month.
The role asks for 5–6 years of Salesforce experience and covers the full analysis lifecycle: workshops and requirement gathering, BRDs and user stories, solution design with admins and developers, and UAT. You will also mentor junior business analysts.
Key responsibilities
Leadership and stakeholder management
- Lead business analysis across Salesforce Sales Cloud and Marketing Cloud projects
- Act as the main point of contact between business, project teams and technology partners
- Run workshops, requirement sessions and solution discussions
- Mentor and guide junior business analysts, and manage stakeholder expectations
Requirements and solution design
- Gather, document and validate business requirements
- Prepare BRDs, user stories, use cases, process flows and functional specifications
- Run current-state and future-state assessments and gap analysis
- Define acceptance criteria and business success metrics
- Work with Salesforce administrators, developers and architects on solution design
Sales Cloud and Marketing Cloud
- Optimise lead-to-opportunity and opportunity-to-order processes
- Support lead, account and opportunity management, forecasting and pipeline management
- Define requirements for dashboards, reports and analytics
- Gather requirements for customer journeys, campaigns, segmentation and personalisation
- Define campaign tracking, measurement and reporting
Requirements
- 5–6 years of Salesforce experience
- B.Tech, BCA, MCA or MBA
- Salesforce Sales Cloud and Marketing Cloud
- Requirement elicitation, BRDs, user stories, process mapping and gap analysis
- Salesforce reports and dashboards, CRM analytics and UAT management
- Stakeholder management
Salesforce jobs in Bengaluru
Bengaluru has India’s deepest pool of Salesforce work, but business analyst leads who know both Sales Cloud and Marketing Cloud are much rarer than developers. Working on the customer-facing side of a manufacturing brand gives broad exposure to sales operations and marketing automation. Ashirvad Pipes is also hiring a Procurement Lead in Bengaluru.
How to prepare for the interview
- Bring a BRD or set of user stories you wrote for a Salesforce project, with names removed
- Explain how you redesigned a lead-to-opportunity or opportunity-to-order process
- Be ready to discuss a Marketing Cloud journey you specified and how success was measured
- Show how you ran UAT and handled change requests from stakeholders
Frequently asked questions
Is this Lead IT role a Salesforce business analyst job?
Yes. It leads business analysis for Salesforce Sales Cloud and Marketing Cloud projects.
How much Salesforce experience is needed?
The listing asks for 5–6 years of Salesforce experience.
What qualifications are accepted?
B.Tech, BCA, MCA or MBA.
How to apply
Log in as a candidate on iTroSys and apply through the Lead IT listing, or see the Ashirvad Pipes employer page.