Executive-Customer Complaints Management
Job Description
Job description
- Handling Customer Complaints.
- Record and evaluate complaint submissions.
- Coordinate with internal departments to incorporate vital input into reports.
- Review and provide feedback on complaint investigation.
- Ensure to maintian TAT & timely processing of complaints.
Eligibility Criteria
- Should have completed their Qualiflying Degree with minimum Aggregate of 50%
- Age should be upto 30 years
- Location: Chennai
- Experience: 3+ years in Customer Complaints Management
Qualification
- Any Graduates / Post Graduates.
Selection Procedure
- Should have excellent communication and presentation skills.
- Should have good knowledge of Finance & BFSI products.
- Should be well versed in MS Office.
