Field Executive

Job Description

Job Title: Field Executive

Experience Required: Minimum 3 Years
Location: Chennai
Employment Type: Full-time

Job Summary

We are looking for a proactive and result-oriented Field Executive with 3 years of hands-on field experience. The candidate will be responsible for on-ground operations, customer interactions, data collection, reporting, and ensuring smooth execution of field activities as per company objectives.

Key Responsibilities

• Conduct regular field visits to assigned locations/customers

• Execute company field operations, surveys, sales, or service activities

• Build and maintain strong relationships with customers and stakeholders

• Collect accurate field data, documents, and feedback

• Ensure timely submission of daily/weekly field reports

• Follow up with customers for payments, documentation, or service closure

• Coordinate with internal teams for issue resolution and updates

• Ensure compliance with company policies and standard operating procedures

• Identify new opportunities and report market intelligence to management

• Handle customer queries and resolve issues professionally

Required Skills & Competencies

• Minimum 3 years of experience as a Field Executive or similar role

• Strong communication and interpersonal skills

• Ability to work independently and meet field targets

• Good knowledge of local areas and routes

• Basic knowledge of MS Excel, mobile apps, and reporting tools

• Problem-solving and time-management skills

• Customer-focused approach

• Willingness to travel extensively

Educational Qualification

• Minimum 12th Pass / Diploma / Graduate (as per company requirement)

Preferred Requirements

• Experience in sales, collections, surveys, logistics, or service operations

• Valid two-wheeler license (mandatory, if applicable)

• Familiarity with CRM or field tracking applications