Service Coordinator

Job Description

We are looking for an experienced and dynamic Service & Support Coordinator 1 to 3 years to join
our AV (Audio-Visual) service team. The Service Coordinator will be responsible for
managing daily service operations, coordinating with customers and engineers,
maintaining service documentation, and ensuring smooth workflow within the service
department. The role requires strong communication, follow-up skills, and the ability to
handle service operations across multiple brands and products.
Key Responsibilities:
1.
Service Call Follow-up
2.
Service Material Maintenance
3.
Service Report Maintenance
4.
Samsung DOA Material Handling
5.
Engineer Coordination
6.
Product & Service Support
7.
Estimation, PO & Invoice Management
8.
AMC Proposal Preparation
Perks and Benefits:
•
General Medical Insurance
•
Accidental care insurance
•
Maternity claim benefits
•
Incentives
•
Mobile Allowances
•
Travel allowances
•
Annual vacation
•
Diwali Bonus
•
Flexible time schedule
•
Annual Increment
•
Performance Appraisal
•
Team engagement activities
•
Other benefits
Salary package:
Negotiable
Employment Type:
No Contract
Education:
Any bachelor’s degree
Job Location:
Mylapore/ Redhills