Senior Captain

Job Description

Role: Senior Captain

Department: Service
Reports to: Restaurant Manager
Location: Mumbai
Budget : 18K to 20K

Job Summary:
Acts as the shift in-charge, ensuring smooth operations across sections, maintaining high service quality, and mentoring captains and stewards.

Key Responsibilities:

Minimum 1–2 years of F&B experience with at least 1–2 years as Captain.

Oversee daily floor operations and assign duties.

Ensure consistency in service quality across all tables.

Monitor and manage guest flow, table reservations, and seating.

Support the restaurant manager in achieving sales and service goals.

Handle VIP guests and special service requirements.

Conduct pre-shift briefings and ensure team readiness.

Liaise with the bar and kitchen to maintain service timelines.

Skills & Requirements:

Strong leadership and organizational skills.

Excellent guest interaction and problem-solving abilities.

Knowledge of cocktails, wines, and food pairings preferred.