Hostess – Operations Service

Job Description

Role: Hostess

Department: Operations Service
Reports to: Restaurant Manager
Location: Mumbai
Budget : 16K to 18 K

Job Summary:
The first point of contact for guests — responsible for greeting, seating, and ensuring a pleasant first impression.

Key Responsibilities:

Minimum 0–2 years of experience in front-of-house or hospitality roles.

Welcome and seat guests courteously.

Manage reservation systems and walk-in guests efficiently.

Maintain a professional and warm demeanor.

Coordinate with service and bar teams to manage table flow.

Ensure guest waiting experience is comfortable.

Maintain updated guest information for repeat visits and preferences.

Skills & Requirements:

Excellent communication and grooming.

Friendly, confident, and service-oriented.

Knowledge of reservation systems preferred.