Captain- Operation Service

Job Description

Job Overview – Captain Operation Service

Are you looking for a Captain Operation Service Job? Join our team to run the restaurant every day, manage the service staff, and make sure guests are happy. People who have worked in hospitality, coordinated teams, and run food and drink operations are good candidates for this job.

Job Role

Role: Captain
Department: Operations Service
Reports to: Restaurant Manager
Location: Mumbai
Budget: 16K to 18 K

Job Summary: Captain Operation Service

Responsible for supervising a designated section, ensuring guests receive prompt and high-quality service, and leading the service team during operations.

Key Responsibilities:

• 2–4 years of experience in a similar role.
• Supervise and coordinate the work of stewards and senior stewards.
• Greet guests, take orders, and ensure accurate billing.
• Maintain product knowledge of menu items, cocktails, and wines.
• Ensure service standards and guest satisfaction.
• Train team members in service excellence and upselling.
• Handle guest complaints or escalate to management when necessary.
• Coordinate with the kitchen and bar for timely order execution.

Skills & Requirements:

• Excellent communication and leadership skills.
• Thorough knowledge of food & beverage service procedures.
• Experience handling POS systems.

Frequently Asked Questions about Captain Operation Service Jobs

Q1. What does a Service Captain do?
A Service Captain is in charge of the staff, the operations, and making sure that guests have a great time.

Q2. What skills do you need to be a captain?
Skills in hospitality, leadership, communication, and doing more than one thing at once.

Q3. Do you need experience for this job?
Yes, most captain jobs require some experience in hospitality or service.

Q4: How do you get a job as a captain in India?
You can apply online using your most recent resume on the job portal.